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Got questions or need assistance? We're thrilled to assist! But hey, your answer might already be waiting for you. We highly encourage you to check out our FAQ first—it's the fastest way to get answers to common questions about orders, shipping, returns, and more.

General

How does it work?

Smoothly uses advanced Micro-Lift technology to gently lift and cut hair at the skin’s surface without tugging or pulling. Its floating head adapts to your body’s curves, ensuring a close, smooth shave even in sensitive areas. The razor’s ultrasonic vibrations minimize irritation, making it ideal for pain-free use. Plus, it’s waterproof, so you can use it in the shower for added convenience.

Where can I use Smoothly?

You can use your Smoothly on just about any part of your body below the cheeks, including the bikini area and face! Its completely safe to use!

How do I use it?

Using Smoothly is simple and safe. Start by turning it on and gently gliding the razor over your skin in the direction of hair growth. For best results, use it on clean, dry or wet skin depending on your preference. It’s important to avoid pressing too hard—let the razor’s floating head do the work. If using in the shower, ensure a firm grip on the non-slip handle to prevent accidents. After use, rinse the razor head under running water for easy cleaning. Always charge it fully before use and avoid using on irritated or broken skin for maximum safety.

I have strawberry skin, will this work for me?

It will! It actually improves the appearance of strawberry skin or razor bumps that you usually get from waxing and shaving.

Do I have to pay import duties and tax?

No, you do not have to pay any import duties and tax. We aim to provide a hassle-free shopping experience, so the price you see is the price you pay. There are no hidden fees or additional charges at delivery. This ensures that you can enjoy our products without worrying about extra costs.

Shipping & returns

Where do you ship to?

We offer free worldwide shipping! Shipping to 65+ countries. Please see our shipping policy to find your country and shipping times.

How long does it take to get my products?

All orders will be shipped within a 24-48 hour timeframe. Depending on your geographic location, the delivery may take approximately 5-10 business days.

How can I track my order?

After we process your order, you will receive a tracking-number. With this number you can track the status of your order.
Click Here.

Can I return my order?

We offer hassle-free returns and exchanges for all orders within 30 days of receiving the order.

Do I have to pay import duties and tax?

No, you do not have to pay any import duties and tax. We aim to provide a hassle-free shopping experience, so the price you see is the price you pay. There are no hidden fees or additional charges at delivery. This ensures that you can enjoy our products without worrying about extra costs.

If you couldn't find what you were looking for in our FAQ, don't worry. You can send us an e-mail at trysmoothly@gmail.com, or use the contact form below.

Contact form